Privacy Policy | Training Hub

1. Information We Collect

We collect information you provide directly to us when you create an account, enroll in courses, participate in interactive features, or contact us for support. This includes:

Name, email address, and account credentials
Profile information such as bio, avatar, and learning preferences
Course enrollment data, progress, and assessment results
Communications with our AI assistant and voice interaction transcripts
Payment and billing information (processed securely by our payment provider)
Device information, IP address, and browser type collected automatically

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our learning platform:

Deliver personalized course recommendations and learning paths
Power AI-driven features such as the chat assistant and voice role-play
Track your learning progress and generate analytics dashboards
Process transactions and send related information including confirmations
Send technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities to improve the platform

3. Data Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit using TLS and at rest using AES-256 encryption. Our database uses Row Level Security (RLS) policies to ensure users can only access their own data. We conduct regular security audits and vulnerability assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request that we correct any inaccurate or incomplete data
Deletion: Request that we delete your personal data, subject to legal obligations
Portability: Request a machine-readable copy of your data
Restriction: Request that we limit how we use your data
Objection: Object to our processing of your data for certain purposes

To exercise any of these rights, please contact us at privacy@traininghub.ai.

5. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. We use essential cookies for authentication and session management, analytics cookies to understand how you use our platform, and preference cookies to remember your settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Third-Party Services

We integrate with trusted third-party services to power our platform:

Supabase: Database hosting, authentication, and file storage
Google Gemini: AI-powered chat assistant for learning support
Ultravox: Voice AI for interactive role-play scenarios
Vercel: Application hosting and content delivery

Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their policies.

7. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also notify you via email or a prominent notice on our platform prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@traininghub.ai
Address: 123 Innovation Drive, San Francisco, CA 94105
Phone: +1 (555) 123-4567